May 23, 2023

Facing Your First Audit: What to Do, How to Prepare

Your small to mid-sized company is on the rise, and you’ve amassed the solid financing and customer base you need to predict a strong future ahead. Your operations are fluid, your team is cohesive, and your customers seem satisfied so far. Things are going well.

On the other side of this double-edged sword, you’re also stable enough to attract the attention of auditors. Tax, financial, and data security professionals are paying attention and want to ensure that you’re serving customers, taxpayers, and other stakeholders with integrity and diligence. You’ve received notice of an impending audit, your first. What next? Here are a few considerations to keep in mind.

Stay cool and collected, but don’t waste time

An audit is no reason to panic. Auditors are not looking to poke holes in your operation or to make you fail; they’re only there to ensure compliance and identify gaps that need to be closed.

Work together with your auditors, not against them, and the process will be easier for both of you. Start by requesting a “PBC”, or “prepared by client” list. The auditors will provide you with a list of all the documentation, contracts, and flowcharts they will need to complete the process.  For example, the list may include YTD sales, assessed value of assets and liabilities, documentation of your data management policies and procedures, opening balances for your balance sheet accounts, etc. By preparing the items on this list well in advance of the audit, you’ll keep the process shorter and less expensive.

Smooth the path

Let your staff know that the audit will be taking place. This way they will have plenty of time to assemble and organize the items on your PBC list. As you do this, calculate the time required by each person to complete their task list, and try to schedule the audit only after this time has elapsed. This will also allow for your team to collaboratively work towards the same objective. 

Gather all your documentation 

You likely have a number of materials that outline your policies, processes, and the structure of your technology. Collect this information and ask for support from your team in ensuring it’s complete and accurate.

Minimize disruptions

Ideally, you can prepare for the audit and move through the process without shutting down your pipeline or pulling employees away from vital responsibilities. Again, the key will lie in advanced preparation. Communicate clearly with auditors during preliminary meetings and determine how their analysis will work. For example, will auditors directly address their questions to your staff or will you be their primary contact?

Get support

If you tackle this challenge on your own, you may save a few dollars. But more likely, you’ll face auditor requests, operations gaps, missing or incomplete documentation, disordered accounts, and a host of other expensive and damaging issues that could have been avoided by enlisting the help of skilled, professional consultants. Contact our team and we’ll walk you through your audit step by step, keeping your expensive hours to a minimum and preventing the missteps that can turn small headaches into big ones.

We’re here for you at every turn. Arrange an initial consultation today.


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Frequently Asked
Questions

What type of compliance standard can you help with?

We help our clients based on their needs. The majority of our contracts involve SOC-2, HIPAA, and most recently GDPR. Feel free to ask us if we can help with your particular case. If we aren't able to, we can most likely recommend you to someone who can.

How long does a SOC 2 engagement usually take?

We move as fast as our clients are able to make progress. Our fastest client to date got their SOC-2 Type I four months after signing our engagement letter. That record is up for grab if you are up for it.

In our experience however, it takes 6-9 months to achieve a SOC-2 Type I,  and 3-6 additional months to obtain a SOC-2 Type II report.

Which standard do you follow for your security policies?

All of our security policies follow the ISO-27001 standard. The Confidentiality, Integrity, and Availability standards cover the range of standards we like to work with for SOC 2.

Why do we have to become SOC 2 compliant if we are relying on AWS which is already compliant?

SOC 2 stands for Service Organization Control, meaning your clients are interested in understanding your controls, not your hosting provider’s control. As part of your vendor assessment we recommend reviewing AWS’ SOC 2 report, but relying on their report is not enough to become SOC 2 compliant.

Who is behind SOC 2?

The American Institute of CPAs. The AICPA is an established and respected organization that provides two forms of audits to companies that demonstrate evidence of a secure data-protection infrastructure. A Type I is a point in time audit that addresses the company’s description of its system, the suitability of the system’s design, and the effectiveness of its internal data controls. A Type II report happens over a period of time and emphasizes design and also focuses on the validity of the company’s controls.

Are SOC 2 reports a legal obligation?

No, but most enterprise level organizations that engage with sensitive data (again, almost all of them) have an obligation to their stakeholders to prove due diligence regarding data security, which means they’ll want to vet their service providers using this tool. SOC 2 can help these prospective service providers set themselves apart from the competition. Just as important, a SOC 2 report represents a meaningful and respected signifier of trust.

What can happen to a company without a SOC 2 report?

A lack of a SOC 2 report won’t result in legal problems, but it can and will limit outside assessments of the company’s commitment to data security. When large-scale clients look for providers, or large-scale backers look for a likely return on their investment, they don’t want concerns about security to stand in the way. Trust is a chain made of links that have each been put the test and have proven their ability to withstand pressure and scrutiny. Company leaders are wise to let SOC 2 auditors apply this pressure so their clients and backers don’t have to.

When is it too late for a SOC 2 audit?

Never. Even companies that have been in business for years but have never obtained a SOC 2 report can—and should—take steps in this direction now. Being compliant with SOC 2 can open the door to a broader base of more significant clients and larger contract opportunities. That being said, startups in the threshold of the marketplace, and new business owners who hope for an eventual public offering, should obtain a SOC 2 report during the development and financing process. By the time the company approaches Series B and C fundraising rounds, a report should be in hand.

How complicated is the auditing process?

The auditing process can be easy, or complicated depending on your level of preparation.

Preparing for the audit can take some time, attention, and the guidance of reliable data security experts. Don’t leave any part of this process to chance. Approach SOC 2 compliance one step at a time, and start by contacting a consulting firm with track record of experience in your area of the marketplace.