May 23, 2023

Do You REALLY Need a SOC 2 Report?

Data service providers — especially smaller companies and startups — are usually on the lookout for ways to cut costs and accomplish more with less. At the end of the day, cost cutting is a legitimate path to growth and business efficiency, and it seems clear that companies with a wasteful approach to ROI don’t thrive, or even survive. This is particularly true today, when there’s little to no FOMO in the tech investment space, and tech companies are tightening their budgets across the board. 

As regulatory consultants, there’s one question we often hear from our efficient, growth minded clients: “Do we really need a SOC 2 report?”

In other words, company decision makers want to understand the stakes. Are SOC 2 reports a legal obligation? Will non-compliance result in financial penalties? What happens if the company “fails” a SOC 2 audit? Can a SOC 2 report actually drive more revenue? And so on.

Our answer will sometimes vary depending on unique circumstances. However, for the most part, even though the five “Trust Service Principles” that comprise a SOC 2 report are voluntary from a legal standpoint, we strongly advise going down the path of SOC 2 compliance. Here’s a closer look at why.

What are the benefits and returns of a clean SOC 2 report?

If SOC 2 reporting is voluntary, why should you make it a top priority? Cybersecurity and reliable data management are essential to strong client relationships. Customers rely on the strength of a company’s internal controls, for both their financial security and the protection of valuable data. And clients and partners are more likely to sign contracts with companies that can produce a clean report. 

In other words, a SOC 2 is an industry-recognized stamp of approval that immediately generates trust and helps you stand out against your competitors. This means you win out against all the other founders that don’t think SOC 2 is worth the trouble. 

What are the auditing requirements applied to SOC 2 reporting?

SOC 2 auditors follow guidelines from the AICPA, an accountancy body. However, each auditor uses their own discretion when applying the five Trust Service Principles. This means that an auditor with a strong reputation will provide a report that holds more value for potential enterprise clients. For this, it’s worth researching auditors and picking one that has a strong track record.

Are there any risks in running through the process?

For data management or cloud service providers, the riskiest path to success will involve foregoing an audit altogether. The path of least  risk will involve obtaining a clean report from a highly rated SOC 2  auditor.  

What happens if you fail your audit? 

SOC 2 reports aren’t pass / fail — you get qualifications from your auditor on each of the controls they need to evaluate. At the end of the evaluation process, your auditor will share their opinion on how well your business meets SOC 2 requirements. If they decide that the security measures are satisfactory, then they’ll deem your business compliant. 

If, in their opinion, your business isn’t fully compliant, then they will identify the gaps and give you an opportunity to improve on them. This makes the compliance process an iterative initiative — and there’s no need for your business to share the lack of compliance at any point in the journey.

What’s the best way to get started?

Contact our team and arrange a consultation. We can help you map out the steps you’ll need to take to attain SOC 2 compliance, and we’ll review your current data management infrastructure so you’re prepared to move through the process with minimal expense and complications.

We’re here for you at every turn. Arrange an initial consultation today.

We’re here to help.

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Frequently Asked
Questions

What type of compliance standard can you help with?

We help our clients based on their needs. The majority of our contracts involve SOC-2, HIPAA, and most recently GDPR. Feel free to ask us if we can help with your particular case. If we aren't able to, we can most likely recommend you to someone who can.

How long does a SOC 2 engagement usually take?

We move as fast as our clients are able to make progress. Our fastest client to date got their SOC-2 Type I four months after signing our engagement letter. That record is up for grab if you are up for it.

In our experience however, it takes 6-9 months to achieve a SOC-2 Type I,  and 3-6 additional months to obtain a SOC-2 Type II report.

Which standard do you follow for your security policies?

All of our security policies follow the ISO-27001 standard. The Confidentiality, Integrity, and Availability standards cover the range of standards we like to work with for SOC 2.

Why do we have to become SOC 2 compliant if we are relying on AWS which is already compliant?

SOC 2 stands for Service Organization Control, meaning your clients are interested in understanding your controls, not your hosting provider’s control. As part of your vendor assessment we recommend reviewing AWS’ SOC 2 report, but relying on their report is not enough to become SOC 2 compliant.

Who is behind SOC 2?

The American Institute of CPAs. The AICPA is an established and respected organization that provides two forms of audits to companies that demonstrate evidence of a secure data-protection infrastructure. A Type I is a point in time audit that addresses the company’s description of its system, the suitability of the system’s design, and the effectiveness of its internal data controls. A Type II report happens over a period of time and emphasizes design and also focuses on the validity of the company’s controls.

Are SOC 2 reports a legal obligation?

No, but most enterprise level organizations that engage with sensitive data (again, almost all of them) have an obligation to their stakeholders to prove due diligence regarding data security, which means they’ll want to vet their service providers using this tool. SOC 2 can help these prospective service providers set themselves apart from the competition. Just as important, a SOC 2 report represents a meaningful and respected signifier of trust.

What can happen to a company without a SOC 2 report?

A lack of a SOC 2 report won’t result in legal problems, but it can and will limit outside assessments of the company’s commitment to data security. When large-scale clients look for providers, or large-scale backers look for a likely return on their investment, they don’t want concerns about security to stand in the way. Trust is a chain made of links that have each been put the test and have proven their ability to withstand pressure and scrutiny. Company leaders are wise to let SOC 2 auditors apply this pressure so their clients and backers don’t have to.

When is it too late for a SOC 2 audit?

Never. Even companies that have been in business for years but have never obtained a SOC 2 report can—and should—take steps in this direction now. Being compliant with SOC 2 can open the door to a broader base of more significant clients and larger contract opportunities. That being said, startups in the threshold of the marketplace, and new business owners who hope for an eventual public offering, should obtain a SOC 2 report during the development and financing process. By the time the company approaches Series B and C fundraising rounds, a report should be in hand.

How complicated is the auditing process?

The auditing process can be easy, or complicated depending on your level of preparation.

Preparing for the audit can take some time, attention, and the guidance of reliable data security experts. Don’t leave any part of this process to chance. Approach SOC 2 compliance one step at a time, and start by contacting a consulting firm with track record of experience in your area of the marketplace.